Windows Password Recovery
Locked out of your Windows PC or laptop? We'll get you back in — fast, affordable, and with complete privacy. Your files stay untouched.
Based in Columbia, South Carolina and serving the entire state. Local customers can have their password reset in under an hour. Not local? Ship your laptop to us and we'll have it back to you the same or next day.
password reset
full reinstall
Quick Turnaround
Local: Under 1 hour
Shipped: Same-day processing
Privacy: Files never accessed
How It Works
Bring it in or ship it
Drop off locally in Columbia, SC or ship your laptop to us
We reset the password
Advanced tools wipe the admin password — no files are opened or accessed
You're back in
Log in with a blank password and set your new one. All files intact.
Your Privacy is Guaranteed
We never look at, open, or access any personal files on your device. The recovery process only touches the Windows system files responsible for storing login credentials. You get your computer back exactly as you left it — just without the forgotten password standing in your way.
Shipping Available Statewide & Nationwide
Not near Columbia? No problem. Ship your laptop to us — customer covers shipping both ways. We process it the same day it arrives and ship it back the same or next business day. The $100 flat rate covers the entire service.
What About BitLocker?
Important: BitLocker-Encrypted Devices
If your device is locked with BitLocker encryption and you don't have the recovery key, the password cannot be simply reset while preserving your data. In this case, the entire storage drive must be wiped and formatted.
BitLocker Recovery Service — $150
For BitLocker-locked devices, we provide:
- Complete drive wipe and format
- Fresh installation of the latest Windows OS
- Or an older version of Windows if you prefer
- Fully updated and ready to use
- All drivers installed and configured
Note: Existing data cannot be recovered from a BitLocker-locked drive without the recovery key. This service is for customers who need their device usable again.
Frequently Asked Questions
Will you see my personal files?
Absolutely not. We never browse, open, or access any files on your PC. The process only touches the system authentication files needed to clear the password. Your photos, documents, and everything else remain completely private.
How long does it take?
For local customers in the Columbia, SC area, the password reset is typically done in under one hour. If you ship your laptop, we process it the same day it arrives and ship it back the same or next business day.
What will my account look like after?
You'll get your device back with your same account intact. The password will be blank, so you'll log right in and can immediately set a new password of your choosing. All your files, apps, and settings will be exactly as you left them.
Do I need to bring anything else?
Just your PC or laptop and the power cable. We handle everything else. If shipping, make sure the device is well-padded and include the charger in the box.
Serving All of South Carolina
Local drop-off in Columbia, or ship from anywhere in SC and beyond.
Columbia & Midlands
Columbia, West Columbia, Cayce, Lexington, Irmo, Chapin, Blythewood, Elgin, Northeast Columbia
Worth the Drive
Sumter, Orangeburg, Newberry, Camden, Aiken, Florence, Rock Hill, Greenville, Charleston — and anywhere in between
Ship From Anywhere
Not in South Carolina? No problem. Ship your laptop from anywhere in the US. Customer pays shipping, we handle the rest.
Ready to Get Back Into Your PC?
Contact us today — most password recoveries are done the same day.